Click the button above to download the template to run a blameless postmortem.
Creating a Blameless Post-mortem Culture
#failshappen. The question is how you bounce back in that moment. Are you able to quickly identify and diagnose a challenge? Do you have a plan for internal and external communication? When things really go sideways, you need a postmortem to recap what happened and promote institutional learning.
This template will help you easily document a post-mortem meeting prompting you to collect the right information.
Critical data to capture:
- What was learned
- Status Priority of Outage
- Action Items
- Timeline of Events
What goes wrong?
Postmortems often become fingerpointing sessions where different teams blame each other for a failure. We've written two blog posts about creating a blameless post-mortem culture.